At [Website Name], we strive to make your fantasy cricket experience as enjoyable and hassle-free as possible. We understand that there might be occasions when you need a refund for payments made on our platform. To help you with this, we've outlined a clear refund policy. Please take a moment to read through it to understand your rights and responsibilities regarding refunds.
We aim to provide the best experience possible. Here’s how our refund policy works:
Once a transaction is confirmed, it cannot be canceled. However, [Website Name] may, at its discretion, allow you to cancel a transaction and receive a refund under specific conditions.
To request a cancellation and refund, you can email [Website Name] from your registered email address or call us using the contact details provided on our website.
We are not obligated to refund any amounts paid for participating in the paid versions of contests after a certain date. If a cancellation request is received at least 2 days before the start of the round for which payment was made, a refund may be issued.
Refund Terms: If approved, a refund will be issued after deducting any applicable fees for cancellation and taxes. You may be required to agree to additional terms and conditions at the time of the transaction, which will also govern the transaction. In case of any conflict between these additional terms and the present terms and conditions, the additional terms will take precedence.
Refunds will be processed using the same mode or financial instrument used for the original transaction.
Our internal review team may take between 5 and 7 business days to process a refund.
As per the Income Tax Act of 1961, all winnings are subject to tax deductions (TDS). TDS certificates will be provided to document these deductions. Winners are responsible for paying all other applicable taxes, including income taxes and gift taxes.
Please note that [Website Name] reserves the right to modify these terms and conditions without prior notice.
Our refund policy is designed to ensure transparency and ease in handling refunds on [Website Name]. We are committed to making your experience on our platform both enjoyable and straightforward.